Job Title:

Responsibiltiies include:

Attending safety meetings to ensure the service team abides by safety policies and procedures
Mentoring the service staff by promoting an environment where they can grow and excel in their craft
Performing administrative duties such as communicating with vendors, greeting customers or answering phone calls to schedule service appointments
Managing a team of Service Technicians and Advisors
Developing a working knowledge of industry laws and regulations to ensure their service department is in compliance
Maintaining customer relationships to ensure repeat customers by handling customer concerns in a timely manner