Job Title:

Administrative Assistant

Company:	NGO Lend Inc.
Location:	Ottawa , ON

We are seeking a detail-oriented Administrative Assistant to support our growing client base. The successful candidate will assist with day-to-day administrative tasks and provide support in both English and Vietnamese.

Business address: 541 Fielding Drive, Ottawa, ON, K1V 7G7

Title of the position: Administrative Assistant

Number of positions available: 1

Terms of employment: Permanent - Full Time

Hourly Wage: $35.00 - $38.50

Hours per week: 30 - 40 hours

Location(s) of work: 541 Fielding Drive, Ottawa, ON, K1V 7G7

Benefits: As per employment standards legislation

Job duties:

Respond to inquiries by phone and email in both English and Vietnamese.
Request, collect, and organize required documentation.
Assist in reviewing application files for administrative completeness (no client advising).
Maintain and update client records in the company’s CRM system.
Schedule appointments and follow-ups.
Provide general administrative support, including document preparation, filing, and data entry.
Assist with invoice organization, expense tracking, receipt management, and other basic administrative bookkeeping tasks.
Arrange and coordinate seminars and community events, and prepare presentations and marketing materials (e.g., PowerPoint presentations) for clients, realtors, and other audiences in both English and Vietnamese.
Assist in coordinating community outreach initiatives and events within the community, including the Vietnamese community.

This role does not involve providing mortgage advice or negotiating mortgage terms.

Skills requirements: