Job Title:

Rooms Manager - Accommodation Services

Company:	The Renaissance Edmonton Airport Hotel
Location:	Edmonton , AB

The Renaissance Edmonton Airport Hotel - Edmonton's ONLY 4 Diamond Lifestyle Hotel. Attached to the Edmonton International Airport.

Why Work For Us?

We have a great benefit plan that includes extensive medical and dental as well as life insurance. This plan is 80% covered by the hotel for single coverage. We also offer a great loyalty program and have a travel program which can have you staying in hotels across the world for employee discounted rates.

What We Are Looking For?

Diamond Hotel Management o/a The Renaissance Edmonton Airport Hotel is looking for Rooms Manager - Accommodation Services to join our team here at The Renaissance Edmonton Airport Hotel

We offer:

Wage: $39.00 per hour
Vacancy: 1
Hours per week: 35 - 40 hours per week
Work location: 4236 36 street, Edmonton, AB, T9E 0V4

Terms of employment:

Permanent, Full time
Start date: As soon as possible
Employment conditions: Early morning, Morning, Day, Evening, Night, Weekend, Shift

Responsibilities and Duties:

Develop, implement, and enforce hotel policies and operational procedures to ensure smooth, efficient, and consistent daily operations
Ensure compliance with hotel policies, operational standards, and safety regulations to maintain high-quality service and a safe environment for guests and staff
Handle and resolve guest complaints, requests, and special requirements professionally, ensuring a consistently positive guest experience
Assist guests with VIP services, special requests, or accessibility needs to enhance overall guest satisfaction
Recruit, hire, train, and supervise front-of-house and housekeeping staff, maintaining a skilled and motivated team
Evaluate staff performance and provide coaching and feedback to uphold service standards
Plan, assign, and manage staff schedules and daily tasks to ensure optimal coverage and smooth operations
Organize and lead staff training and development programs to build team capabilities and improve operational efficiency
Coordinate and monitor maintenance, repairs, and preventive upkeep of guest rooms and facilities to ensure quality standards
Organize, monitor, and maintain inventory of hotel supplies and equipment to ensure operational readiness
Negotiate with vendors to procure supplies and materials under favorable terms, optimizing cost and resource management
Facilitate agreements with clients for the use of rooms and facilities, supporting revenue and business operations

Qualifications and Skills:

Ability to communicate in English;
Secondary (high) school graduation certificate
2 years to 3 years of relevant work experience
Open availability including weekends and holidays;
Work conditions and physical capabilities: Fast-paced environment; Work under pressure; Tight deadlines; Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Large workload
Personal suitability: Client focus; Efficient interpersonal skills; Excellent oral communication; Flexibility, Initiative; Team player

Benefits and Perks:

Health benefits, Other benefits, Long term benefits
Group insurance benefits, Life insurance
Health care plan, Disability benefits, Dental plan, Vision care benefits, Paramedical services coverage
Company events
On-site parking, Free parking/747 Bus Pass Reimbursement
Paid time off
On-demand pay - get paid whenever you want!
In-house management training program
Quarterly fun work events unlike anyone else!
50% off food and beverage for you and your friends
Monthly talent rallies with food and entertainment
Work with an award-winning team