Job Title:

Supervisor at Non-24 hour Housing Program

Company:	Homes First Society
Location:	Toronto , ON
Job Reference:	SS-N24

Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.

Position type: Full-time, Permanent

Location: Non 24-Hour Program

Hours of work: Monday to Friday, 9 am – 5 pm, with flexibility

Start date: ASAP

Salary: To be discussed

Job Responsibilities:

Supervise a unionized workforce within the context of the Collective Agreement.
Provide case management expertise and support to the Housing staff
Provide brief crisis counselling, information and referrals for tenants and supportive resources to staff
Develop and implement programs focused on the optimization and continuous improvement of Homes First performances and practices.
Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.
Implement and maintain a system for collecting relevant statistics needed for evaluations report and funding proposals.
Manage databases, case management systems and billing systems.
Ensure effective communications with other departments within Homes First Society as well as with external agencies.
Prioritize and assign responsibilities and duties to team members
Work with frontline staff to develop individualized case plans with tenants and helps tenants achieve their goals.
Ensure that all documentation is completed to agency standards
Be able to work occasional weekends and/or evenings, when required
Be able to fulfill any element of Housing Staff job description on an as needed basis
Other responsibilities, as required

Qualifications:

Post-secondary education in related field or equivalent in education and experience
At least 3 years’ experience working with people who are homeless, under-housed and dealing with addictions and mental illness.
At least 1 years experience supervising unionized staff.
Demonstrated experience performing assessment, advocacy, referral and case management functions and ability to effectively prioritize work in a fast paced environment
Ability to work effectively in a collaborative team environment
Excellent communication, organization and time management skills
Knowledge of relevant laws, standards and guidelines; including the Ontario Landlord and Tenant Board
Knowledge of resources and services available in the community
Excellent interpersonal, conflict resolution and organization skills
Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset
The successful candidate will be required to work where smoking is present.

Accommodation

Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.

COVID-19 Vaccination Policy

Please note, all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.