Job Title:

Medical Office Assistant

The PerceiveMD team is looking for a Part-Time (leading to Full-Time) Medical Office Assistant (MOA)

Starting at 20-30 hours/week virtual (work from home). A typical week is 24 hours. The schedule fluctuates with physician availability. We are a clinic for British Columbia residents, and operate in PST time zone. Only residents of British Columbia will be considered for this position.

The MOA is an integral part of our multidisciplinary team-based, patient-focused medical cannabis clinic. We are looking for the right person to be the glue that holds together our small team of pharmacists, nurses, physicians, and cannabis coaches providing comprehensive medical cannabis assessments. This is a rare and exciting opportunity, as we are looking for somebody to grow into an office management position.

Equipment

• Desk or ergonomic workstation with privacy
• Computer/Laptop - Minimum: 13 in. screen; Mac OS X Sierra 10.12 or later OR Windows 8, Windows 8.1, Windows 10 or later; Latest version of Google Chrome. While not required, a second screen has proven to be helpful.
• Wifi - Minimum: 10Mbps upload and 15 Mbps download (www.speedtest.net)

Skills/Experience

The ideal candidate will preferably have a Medical Office Certificate, as well as clerical office and office management experience. A patient’s first interaction with the clinic is the MOA. We need someone who is easy to talk to, has strong communication skills, both verbal and written, and maintains confidentiality. Compassion and patience are non-negotiable. The ideal candidate is a leader with keen attention to detail and devotion to their work. While knowledge of medical cannabis is not mandatory, any interest/passion or experience would be an asset. Due to the pioneering work that the clinic is striving to do, the successful applicant must be dynamic, well versed in using computers (e.g. email, simple spreadsheets, EMRs) and able to work independently. Experience with Input Health database is an asset.

Duties and Responsibilities (include but not limited to):

• Answering inquiries by phone and responding to voicemails and emails in a helpful and efficient manner
• Scheduling appointments
• Requesting physician referrals for patients
• Ensuring certain pre-visit criteria are completed prior to appointment.
• Creating virtual clinic rooms and sending invitations to patients for video appointments
• Monitoring virtual clinics and responding to the needs of the team as required
• Scheduling follow-up appointments.
• Working alongside our multidisciplinary team to ensure a smooth and welcoming patient experience.
• Additional responsibilities will be available when deemed appropriate, such as scheduling and clinic management

Pay: From $23.00 per hour

TO APPLY:

Posted 2024-09-12