Clinical Manager, Family & Community Counselling
Child Development Institute
Toronto , ON
Who we are
As the need for mental health services grows, Child Development Institute (CDI) continues to be the steadfast support and leading provider of specialized mental health services for children and youth aged 0-18 and their families. All of our services are guided by a strength-based approach that incorporates the family and the community into the journey of supporting children and youth.
Trusted with the mental well-being of our community’s most sensitive members, infants and children, all of our programming is backed by rigorous research. Science is the backbone which informs our work as we evolve alongside the needs of our community.
We are committed to providing services that are respectful of racial, cultural, religious, ethnic and linguistic diversity, as well as sexual orientation, age, gender and family differences. All our services are delivered by a deeply caring and compassionate team focused on guiding children, youth and families along a mental health journey in a safe, respectful and welcoming space.
Who we need
Our organization is seeking a highly skilled Clinical Manager to oversee the delivery of quality evidence-informed mental health treatment for children 0-12 and their families within a multidisciplinary framework. As the Clinical Manager, you will be responsible for ensuring that the conceptualization and delivery of our programs and services are consistent with the mission, values, policies, procedures, standards, and priorities of the organization. Please note that this is a 14-month maternity leave contract.
- Provide direct supervision to clinicians to ensure provision of quality services in accordance with sound management practices, the Collective Agreement, and agency approach to supervision.
- Evaluate and regularly review performance strengths and issues against established benchmarks and key performance indicators with assigned staff in keeping with agency policy and service standards.
- Recruit, hire, train, supervise, and evaluate assigned staff.
- Support continuous professional development plans for clinical staff.
- Manage, lead, develop and establish direction and work priorities for the clinical staff.
- Prepare service and work plans for each program under their supervision and regularly review with program team.
- Ensure that clinical practices are evidence-based, meet ethical and professional standards, are family-centered, and are congruent with the mission and direction of the agency.
- Maintain a current knowledge of relevant clinical practices and theoretical models.
- Respond effectively to elevated client concerns and complaints.
- Ensure linkages to parents and program participants that balances a responsive professional model with empowerment and mutual aid philosophies.
- Approve expenditures within procedural requirements and manage assigned financial resources.
- Support with monitoring budgets, service planning and quality assurance.
- Monitor the volume of service delivered against approved agency standards and anticipate emerging service patterns, issues, and needs.
- Continuously improve processes, practices, and efficiency of service delivery.
- Arrange staff scheduling and coverage as appropriate for service delivery.
- Work collaboratively with members of the Clinical Managers group to ensure overall coordination and effective agency operations.
- Work effectively as a team member in management processes and balances individual and program perspectives with perspectives of the overall well-being of the agency.
- Participate in program development planning, research activities, and ongoing evaluation of services.
- Participate in establishing operational policies, standards, and procedures.
- Ensure a healthy and safe workplace for staff and clients in accordance with the Occupational Health and Safety Act.
- Assume a lead role in the additional management level projects and other assigned duties in the interests of the agency as assigned.
Qualifications and Skills:
- A Master’s Degree in Social Work or related clinical discipline.
- Registration with a professional college (College of Social Workers, Psychotherapists).
- Minimum of five (5) years experience in clinical supervision.
- Extensive clinical experience in the children’s mental health sector working with children & youth, families, and groups, and familiarity with associated systems (schools, community agencies).
- Strong clinical knowledge and experience in relevant theoretical approaches (e.g. trauma-informed treatment, attachment, CBT, TF-CBT, etc.).
- Experience in managing staff including recruitment, training, evaluation, team building, and performance management.
- Exceptional communication skills (oral & written).
- Strong analytical abilities, organizational, problem-solving, and decision-making skills.
- Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of this position.
- Ability to prioritize and meet deadlines in a dynamic environment.
- Demonstrated ability to work in a respectful and aware manner with groups from diverse backgrounds and experiences.
- Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Commitment to continuous learning and professional development: supervision, leadership, program development, research (scientist-practitioner model).
- High level of computer literacy (MS Office Suite, Client management systems).
- Sound knowledge of relevant legislation.
- All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
- Credential verifications & References required.
- As a condition of employment, you are required to provide updated COVID vaccinations in compliance with CDI Mandatory Vaccination Policy.