Job Title:

Tour Guide Supervisor

Company:	Maple Fun Tours Ltd.
Location:	Vancouver , BC

F/T

Maple Fun Tours Ltd., Japanese inbound tour operator is looking for a tour guide supervisor.

Duties:

Establish work schedules and procedures and co-ordinate activities with other work units
Resolve work-related problems and prepare and submit progress and other reports
Hire and train staff in job duties, safety procedures and company policies
Ensure smooth operation of systems, equipment and machinery, and arrange for maintenance and repair work
Perform the same duties as tour guides
Transport or escort individual tourist or tourist groups from Japan
Ensure reservation for transportation and accommodations for individual tourists or tour groups from Japan
Describe points of interest, answer questions and supply information
Provide historical and cultural facts related to the site
Co-ordinate, assign and review the work of tour guides

Skills and Experiences:

Completion of secondary school is required
Several years of work experience as a tour guide
Japanese business manner, etiquette knowledge
Strong interpersonal and customer service skills
On-the-job training is provided.

Language:

English and Japanese (must be able to communicate with tourists from Japan)

Compensation and benefit:

$22.00/hr, 40 hrs/week
Extended medical insurance and dental insurance
10 days of paid vacation

Location

Work Location: #610 - 997 Seymour St, Vancouver, BC, V6B 3M1

The position is for the Vancouver operation with attending tours for various destinations / tourist attractions in Whistler, Victoria, Kelowna and Kamloops.