Job Title:

Facility Booking Agent

Company:

City of Whitehorse

Location:

Whitehorse , YK

Job Reference:

1594

Closing Date:

June 27, 2022


Job Summary:

The incumbent coordinates recreation facility bookings and schedules for Recreation and Facility Services to optimize facility usage and balance the interests of various user groups. 

Duties and Responsibilities:

  • Coordinate utilization, administer and maintain facility bookings for City recreation facilities and Joint Use Agreements for Yukon Government schools and fields.
  • Prepare, maintain and process rental contracts, insurance requirements, damage deposits and refunds for recreation facilities.
  • Maintain and monitor facilities, custody of keys/security codes and electronic booking database.
  • Monitor, evaluate, and prepare drop-in and rental schedules, statistics and reports.
  • Liaise with stakeholders to optimize facility usage and balance the interests of various user groups.
  • Coordinate materials and facilitate meetings for recreational user groups.
  • Assist with the planning for recreational events to determine space, equipment and set-up requirements.
  • Respond to or refer public inquiries, distribute information and provide customer service activities (sales transactions and program registration).
  • Identify and prepare promotional material related to booking opportunities.
  • Follow, so far as is reasonably practicable, established safety procedures and standards.
  • Other related duties.

Working Conditions:

Normal office conditions with requirement to work some evenings and weekends.

Knowledge and Skills:

  • 2 year post-secondary diploma in office or business administration or recreation.
  • 2 years related experience in recreation programming and customer service.
  • On-the-job Experience - 6 months
  • Satisfactory Criminal Record Check
  • WHMIS
  • Ability to work alone with minimal supervision.
  • Proven communication, interpersonal and conflict resolution skills.
  • Standard First Aid and CPR to level C
  • Class 5 Drivers’ License

An equivalent combination of education, training and experience may be considered.

Examples of Equipment to Operate:

General office and communication equipment including CLASS, Outlook, Microsoft Office, InDesign, Desktop publishing, Internet Explorer, and ERP.  Credit card, Interac, and cash machines and City vehicles.

Other Details:

Covid-19 Note:  The City of Whitehorse recently lifted requirements for all new hires be fully vaccinated from Covid-19 before their start date. The Covid-19 situation continues to evolve and the previous vaccination requirements for all current City employees and new hires may be re-instated, should the prevailing status change. The City of Whitehorse continues to follow the direction and recommendations from Yukon’s Chief Medical Officer of Health (CMOH) and public health authorities.

TO APPLY:

Job seekers are required to create an online profile and submit their application electronically through the City's online Applicant system via www.whitehorse.ca/careers. Instructions on applications are provided at https://www.whitehorse.ca/departments/human-resources/how-to-apply. If you have any further questions regarding this posting, please contact the recruiter at HR@whitehorse.ca.

To apply for this position, you are required to submit your resume. 

Various tests and/or exams may be administered as part of the recruiting process. 

At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements. Candidates who are selected to continue with the recruiting process will be required to provide proof of qualifications during their interview.





Quote Job Reference: 1594

Posted 2022-06-16








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