Job Title:

Supervisor, Transit


City of Whitehorse


Whitehorse , YK

Job Reference:


Closing Date:

January 15, 2022

Job posting closes: January 15, 2022 at 5:00 pm (Yukon Standard Time)

An Eligibility List may be established from this job posting – The duration of the eligibility list will be 6 months.  Future vacancies will be filled by going to the next highest ranked candidate until the eligibility list expires.  The City wishes to thank all applicants for their interest but only those candidates selected to advance in the recruitment will be contacted.  Note that only those candidates eligible to legally work in Canada will be considered.

This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union. 

Supervisor, Transit Services

Job Code:197
Department: Transit Services

Job Summary:

The incumbent is responsible for planning, coordinating and supervising the daily operations of the Transit Services Department.

Duties and Responsibilities:

  • Oversee, supervise and evaluate transit operations on a daily basis.
  • Recruits, directs, trains, schedules and appraises the performance of reporting staff. Is authorized to issue verbal reprimands and contributes to higher levels of discipline in accordance with the progressive discipline directive. 
  • Participate in the development of policies, procedures and practices.
  • Respond to and investigate complaints from the general public.
  • Ensure staff compliance with established federal, territorial and municipal laws, policies and procedures.
  • Prepares and monitors (controls), under the direction of the Manager, Transit Services, the transit section's operating and capital budgets.
  • Prepares and evaluates tenders, quotations, proposal calls and reports or awards or recommends awards in accordance with the City's Purchasing Policy.
  • Research, prepare reports, compile statistics, perform analysis and recommend activities to maximize efficiencies. 
  • Develop and distribute announcements, brochures, bus schedules, advertising and press releases to promote transit services.
  • Ensure, so far as is reasonably practicable, that reporting staff follow established safety procedures and standards.
  • Act as Manager, Transit Services, as assigned.
  • Other related duties.


Business, Finance & Admin


Working Conditions:

Majority of the work is performed under normal office conditions.  Exposure to extreme weather conditions, noise, fumes and dirt when driving buses or performing inspections.

Required Knowledge, Skill and Abilities:

  • Diploma in Business Administration or related field. 
  • 5 years related experience with a minimum of 2 years supervisory experience and 6 months on-the-job training. 
  • Excellent organizational skills, prioritizing and ability to multitask with minimal supervision.
  • Excellent skills relating to communications, team building, human relations, research and problem solving.
  • Proven written and oral communication skills.
  • Ability to foster and maintain effective relationships among peers and/or stakeholders.

Examples of Equipment to Operate:

Light transportation vehicle, communications equipment and general office equipment including computer skills to operate various software programs including ERP, Power Point, electronic mail, word processing and spreadsheets, GIS, ERP, radio software, etc.


Job seekers are required to create an online profile and submit their application electronically through the City's online Applicant system via Instructions on applications are provided at If you have any further questions regarding this posting, please contact the recruiter at

To apply for this position, you are required to submit your resume. 

Various tests and/or exams may be administered as part of the recruiting process. 

At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements. Candidates who are selected to continue with the recruiting process will be required to provide proof of qualifications during their interview. 

Note: The City of Whitehorse requires that all employees be fully vaccinated from COVID-19 by February 20, 2022. Employees will be considered to be fully vaccinated 14 days after they have received both doses of a vaccine approved by Health Canada that requires two doses to complete the vaccination series. The City’s definition of full vaccination may change and any such change will be informed by direction from the Yukon’s Chief Medical Officer of Health (CMOH) and public health authorities.

The City strongly recommends that candidates be fully vaccinated prior to their start date. Accommodations may be requested by employees who cannot be vaccinated based on medical, religious or other protected grounds.

Quote Job Reference: 1406

Posted 2022-01-10

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