Job Title:

Swim Teacher

Company:

Water Babies North York

Location:

North York , ON


Responsibilities:

  • Be responsible for specific customers in set classes each week and to provide them with a high quality of swimming tuition and consistency in teaching in line with the Water Babies standards.
  • Deliver lessons to brand standard including following set lesson plans or planning to meet the needs of the children in the classes and course outcomes.
  • Communicate clearly with customers in a professional and friendly manner adapting style and tone to suit the needs of the class, providing feedback as needed.
  • Be assertive and confident in safety procedures and processes at each pool and to ensure classes adhere to these.
  • Communicate effectively with the lifeguard, meet and greeter and pool operator to maintain a professional and safe working environment, deliver excellent customer service and build relationships.
  • Liaise with the office and flag any on-going concerns or worries with any specific customer - which may include dealing with ‘Water Wobbles’ or other related or non-related issues.
  • Be responsible providing weekly feedback on each class to the office
  • Arrive at each venue 30 minutes prior to the first class commencing and remain on site until the last customer has left.
  • Assist with meet and greets where required, this will include carrying out your own if the class is your first of the day at that venue.
  • Be responsible for cleaning all kit in line with Water Babies policy and drying kit after every session
  • Ensure the hours logs are correctly completed and sent to the relevant person in line with the payroll schedule
  • Provide cover for other classes throughout the franchise area where needed.
  • Actively identify areas for improvement within the teaching schedule.
  • Attend the teachers’ supper each cycle.
  • Attend any training sessions or professional CPD’s required to maintain qualification and to further improve teaching knowledge.
  • Maintain order and up to date records in relation to all relevant documentation and administration procedures such as attendance and pool logs.
  • Report any incidents, accidents or near misses in line with Water Babies policies and procedures.
  • Have knowledge of the pools operating procedures, risk assessment and complete visual risk assessment of pools attended and report back to the office if changes are to be made.
  • Undertake such other duties commensurate with the grade of the post as may be reasonably required.

Key Result Areas:

  • Provide high quality swimming tuition in line with the Water Babies standards.
  • Continue to develop swimming knowledge to further improve teaching standards.
  • Communicate with the office any concerns with clients to ensure client satisfaction is at Water Babies standard.

Competencies:

  • Solves problems creatively by, identifying the problem, evaluating the alternatives and finding innovative solutions.
  • Makes controlled responses in stressful situations, such as when faced with negative responses.
  • Sets high standards for self and others.
  • Plans with colleagues and members work schedules and resource requirements that will ensure agreed standards are reached, and where appropriate exceeded.
  • Expresses both verbally and written, ideas and information in ways that are appropriate, accurate and concise.

TO APPLY:

If you have the skills and experience required for this position, please forward your resume to:

E-mail: felicia.lau@waterbabies.ca



Posted 2021-10-12








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