Walker's Gas and Electric
July 29, 2020
Who we are:
Our Walker's Gas & Electric division is Nova Scotia's largest factory authorized Parts and Service Centre for the Food Service Industry, with over 55 years of experience eliminating equipment downtime and prioritizing urgent service. Our commitment is to provide our customers with the best service for their equipment by factory trained and professional Licensed Technicians and we are looking to grow our team!
What you will do:
- In the role, you will install, repair, troubleshoot and preform preventative maintenance for commercial kitchen equipment at customer locations.
- Your role will require you to utilize your industry knowledge to service complex equipment, while providing exceptional customer service.
- You will participate in on-going professional training.
- You will be exposed to a variety of equipment, including: holding cabinets, convection ovens, deck ovens, kettles, steamers, mixers, slicers etc.
- You will be responsible for interacting with our valued customers and our internal Service Team in a professional manner.
What you will be doing:
- Install, repair and troubleshoot commercial kitchen equipment
- Consult customer and/or refer to work orders to establish nature of the equipment malfunction
- Diagnose faults, analyze issues and refer to schematic diagrams to repair and/or replace equipment
- Perform planned maintenance according to service calendar
- Work directly with our customers at their various locations
- Maintain constant communication with service team members via phone, in-person and email
- Upsell additional services to customers when possible
- Report service call outcomes in our ERP system
What you will have:
- 5 years+ of experience as a Refrigeration Technician. Experience working in the food service industry is an asset.
- Valid refrigeration licences
- Valid Driver's License with a relatively clean driving record
- Excellent communication and customer service skills with strong problem solving skills and the ability to defuse challenging situations
- Strong mechanical and electrical aptitude
Why work for us?
We offer our Service Technicians:
- Our hiring range is broad to reflect the skillset of each technician
Comprehensive Group Benefits and Pension Program
- Extended health, dental and LTD (following probation)
- All technicians receive a company vehicle, specialty tools and uniforms
Training and Development Opportunities
- Industry-leading OEM manufacture training for our technicians to keep up to date with industry knowledge
- In-house and on-the-job training provided on a variety of kitchen equipment
24/7 Resources and Support
- You will be supported by parts/service specialists, dispatchers, customer service representatives and field service leaders
- Our operation is year round with no seasonal downtime
- Hours are primarily standard day shift with flexible start times available and occasional on-call required
- Over-time available
Industry leaders in Canada
- You will be part of a growing, stable organization, who is the industry leader in Canada!
Relocation Assistance Available
- With locations from British Columbia to Nova Scotia, we offer relocation assistance to our employees
The position is basedin Halifax, however if you are located anywhere in Canada and are willing to relocate to Halifax, we want to hear from you!
Quote Job Reference: 140125