Job Title:

Customer Support

Company:

Confidential

Location:

Riverview, NB


  • Answer incoming calls from customers who need assistance placing orders who are seeking information or who have service related inquiries.
  • Utilize appropriate sales techniques to build good customer relationships and enhance the buying experience for the customer.
  • Provide assistance when clients are ordering furniture or appliances. 
  • Book technician when clients call to have their appliances serviced.
  • Set appropriate expectations for the customer and exceed customer commitments.
  • Follow-up on issues for customers until resolution is reached.
  • Record details of contacts received in various systems.
  • Provide accurate information to customers regarding the billing, shipping and handling of their order.
  • Communicate policies and procedures to the customer in a positive manner.

TO APPLY:

If you have the skills and experience required for this position, please forward your resume to:

E-mail: gaurav.baweja@e-solutionsinc.com



Posted 2020-04-24








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