Job Title:

Supervisor, Transit Services


City of Whitehorse


Whitehorse, YK

Closing Date:

January 24, 2020

Make your Job Make a Difference

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, come join us at the City of Whitehorse. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. Together we make Whitehorse a great place to work and live.

The City of Whitehorse is seeking an Supervisor, Transit Services to join our Community & Recreation Services team. This role will be responsible for planning, coordinating and supervising the daily operations of the Transit Services Department. The ideal candidate will have a diploma in a related field plus a driver training certification; 5 years related experience with a minimum of 2 years supervisory experience; and Standard First Aid including CPR level C.

 Salary Range: Competitive  

Compensation Package: Full Benefits; Pension, Competitive Vacation; Developmental Educational Support; Travel & Other Incentives


  • Oversee, supervise and evaluate transit operations on a daily basis.
  • Supervise and provide leadership in all human resource areas, including recruitment, training, coaching and performance management.
  • Participate in the development of policies, procedures and practices.
  • Respond to and investigate complaints from the general public.
  • Ensure staff compliance with established federal, territorial and municipal laws, policies and procedures.
  • Prepare and monitor section’s operating and capital budget.
  • Collaborate with the Procurement department to develop and evaluate procurement documents (tenders, proposal calls, etc.).Process purchasing contracts for materials and supplies.
  • Research, prepare reports, compile statistics, perform analysis and recommend activities to maximize efficiencies.
  • Develop and distribute announcements, brochures, bus schedules, advertising and press releases to promote transit services
  • Operate transit buses as required and act as Manager Transit Services as assigned.
  • Ensure, so far as is reasonably practicable, that safety procedures, practices and standards are followed by personnel throughout the department.


  • Diploma in related field plus driver training certification.
  • 5 years related experience with a minimum of 2 years supervisory experience and 6 months on the job training.
  • Standard First Aid including CPR level C.
  • Excellent organizational skills, prioritizing and ability to multitask with minimal supervision.
  • Excellent skills relating to communications, team building, human relations, research and problem solving.
  • Proven written and oral communication skills.
  • Ability to foster and maintain effective relationships among peers and/or stakeholders.
  • Valid class 2 Driver's License with air endorsement.
  • Additional certification required within one and half years of employment: Transit Ambassador, Smart Driver

About the City of Whitehorse

Working for the City of Whitehorse means working for a progressive, employee-first organization. We offer competitive benefits, security and the ability to maintain a balanced work-life. The municipal government plays a key role in the lives of its +30,000 residents, which means you see the results of your work and can take pride in serving the community.


Please visit the City of Whitehorse career site to apply for this opportunity.

Posted 2019-12-30

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