Job Title:

Senior Guider

Company:

East Coast Canada Travel Agency Inc.

Location:

Fredericton, NB


NOC: 6313

Wage: $20.00/hour from 40 hours/week

Position available: 1

Job type: permanent, full time

Employment conditions: overtime, evening, shift, weekend, on call, night and flexible hours

Start date: as soon as possible

Job requirements:

Language skills: English and Mandarin

Education: post secondary graduation or equivalent experience

Experience: at least 3 to 5 years’ experience in tourism industry with guiding service direction

Work conditions: fast-paced environment, work under pressure, tight deadlines, attention to details

Personal suitability: ability to multitask, friendly, flexibility, client focus, team player and organized

Job duties:

  • Travel with tourist group as guider and provide tourism services to customers
  • Work with customers and arrange tours and accommodations matters within tour programs
  • Assist customers solve problems occurred in tour programs, and maintain safety of customers
  • Interview, train and assess new work team members (guides)’ work performances
  • Assign work tasks to managed part-time guides and assist manager manage the guide teams
  • Study travel programs’ routes, schedules, budgets, costs and profits and report to manager
  • Explore new tour routes and set up preparing works include food, traffic and accommodations
  • Assist manager communicate with tour programs’ suppliers and partners
  • Provide ideas and suggestions about tour programs and routes to manager
  • Adopt online tool as promotion route to introduce more tourism services to target customers
  • Provide detailed tour program information to online work team to promote services
  • Assist manager prepare tour program relevant documents and Order food, traffic and accommodations services before tour programs start
  • Assist manager communicate with potential customers or partners online
  • Report customers and guide performance relevant information and issues to business owner.

TO APPLY:

Submit application to: thompson@eccta.ca  (Manager of East Coast Canada Travel Agency)





Posted 2019-08-01








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