Job Title:

47-19 Victim Support Worker - Embedded with VPD


Family Services of Greater Vancouver


Vancouver, BC

Job Reference:


(12 Month Contract)

Victim Support Worker – Embedded with VPD - Competition #47-19



Founded in 1928 and celebrating its 90th year, FSGV is a charitable organization with nearly 100 social services programs and 500 employees across Vancouver and the Lower Mainland.

Our values:


  • B.S.W. or relevant B.A. from a recognized accredited university; equivalencies will be considered
  • Minimum 2 years experience providing victim support services, including crisis intervention and emotional support, information, advocacy and support to victims of violence navigating the justice system and social services. Experience supporting and advocating for women who have experienced gender-based violence including sexual assault and domestic violence is an asset.
  • Knowledge of, and experience with, community-based and feminist approaches to intervening in violence against women, taking into account the intersectionality of persons marginalized on the basis of gender, race/ethnicity, economic status, language, culture, age, ability, sexual or gender identity
  • Demonstrated ability to work cooperatively with the Criminal Justice System (CJS), other victim service and community programs, and key social services
  • Knowledge of Victim of Crime Act (VOCA)
  • Knowledge of Provincial Policy on Violence Against Women in Relationships (VAWIR)
  • Knowledge of Crime Victim Assistance Program
  • Knowledge of crisis intervention and support skills
  • Ability to maintain integrity and hold confidentiality as a Victim Support Worker, while collaborating with systems with differing mandates and perspectives
  • Ability to self-manage and to work both independently and as a member of a professional team
  • Ability to be self-reflective, compassionate and self-aware
  • Ability to maintain professional boundaries
  • Computer skills in Windows/PC environment
  • Ability to successfully pass an enhanced police security clearance and background check
  • Possess valid BC driver’s licence and have access to a vehicle
  • Second language is an asset


This is a 12 month term contract, full-time (35 hours per week), position reporting to the Manager of Victim Services. This community-based Victim Service Program provides specialized services to adult and youth who are victims of crime, family/sexual violence and trauma in the policing jurisdiction of Vancouver, BC. This worker will be embedded with Vancouver Police Department’s Domestic Violence Unit.


  • Direct Client Work: Conduct risk assessments, crisis intervention, ongoing safety planning, and immediate emotional/practical supports; provide information regarding the impacts of crime and trauma; provide information, referral and linkage with appropriate community resources; advocate with legal and social agencies as needed; supporting clients with completion of relevant forms; assisting with transportation, shelter, income and other basic needs as appropriate.  

  • Criminal Justice System – Information and Support: Provide information to victims about their rights under the Victims of Crime Act (VOCA); obtain provide and/or arrange for victims to receive case specific information which they may request under sections 6 and 7 of VOCA; provide information regarding next steps or actions to be undertaken by the police; provide information about the criminal justice system process, and the roles of key parties; assist victims to engage with justice system personnel; police and court accompaniment for meetings and trial; support and prepare victims for the criminal court process including testimonial accommodations, court orientation and emotional support; provide support to the victim upon conclusion of the case, ensuring the victim is aware of and understands the outcome, and providing follow-up resources including victim notification registration.

  • Networking, Public Awareness and Education: Maintain contact and network with other community service providers and criminal justice system personnel in order to work effectively with other systems, and to provide a referral base for clients; provide community outreach and public education to promote awareness regarding victims’ issues and victim services.

  • Administrative Tasks: Meet administrative expectations of the agency and program, including file management, record-keeping, and data collection.


FSGV provides a comprehensive compensation package, with pension and generous extended health benefits for our regular staff.

We support career development and training for staff to reach their potential, offering mentorship and professional advancement in a supportive environment. We recognize the importance of work-life balance, wellness and a safe, inclusive and welcoming workplace that values diversity and respect for all.

Work Hours: Full time 35 hours per week

Duration: 12 month Maternity Leave

Salary: $1,772.40 bi-weekly (GS9, Step 1), with a competitive benefits package

Work address: Vancouver Police Department – Graveley


If this describes you, please send us your resume and cover letter (indicating the competition number #47-19 in email subject line). In your cover letter, please outline your interest and relevant experience for this role, and tell us where you heard about this opportunity.

FSGV is an equal opportunity employer. If you require a disability-related accommodation in order to participate in the recruitment process, please email your contact information to for follow-up.

Send your application to: Kiran Toor, Manager, Victim Services, at

Post End Date: Position will remain available until successfully filled.

Only short listed candidates will be contacted for interviews. Thank you for your interest.

FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.

Quote Job Reference: 47-19

Posted 2019-05-27

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