Job Title:

Business Centre Specialist

Main Purpose of Job:

To assist the operations manager and fellow team members by taking responsibility and leading print operations on day-to-day tasks.

Reports to:

Assistant and/or Centre Manager of Operations

Duties & Responsibilities:

• Daily Print Management
• Oversee the on-site print operations including, but not limited to, photocopying, faxing, scanning and digital print services
• Utilize the MIS/Reportal system to manage print orders
• Monitor the progress of print projects and timely report delays, challenges and/or incidences to management
• Perform quality checks on products before delivery and/or installation
• Maintain accurate records for print/branding projects
• Comply with print and copy protocol (copyright laws, confidentiality, careful handling of original documents etc.)
• Customer, Client and Vendor Management
• Act as liaison to coordinate in-house print requests
• Ensure consistent communication to appropriate parties
• Prepare files and instructions for submission to each vendor
• Obtain appropriate customer and vendor approvals on proofs and/or mock-ups
• Coordinate delivery/pick up of completed projects and obtain required client signatures
• Business Centre Support
• Assist walk-in clients with their printing and shipping needs
• Manage the business centre outlook mailbox
• Order and maintain print supply inventory
• Comply with the Authorized FedEx ShipCenter® standards
• Perform additional tasks as required

Qualifications:

• High School Diploma
• Post-Secondary Education an asset
• Customer Service in a print environment
• Intermediate knowledge in file formatting
• Experience with Graphic Design
• Strong Organization and Time Management skills
• Strong Interpersonal skills
• Multilingual an asset

TO APPLY:

If you have the skills and experience required for this position, please forward your resume to:

E-mail: hr@tdifirm.com

Posted 2019-02-11