Job Title:

Business Centre Specialist


TDI Firm


Toronto, ON

Closing Date:


Main Purpose of Job:

To assist the operations manager and fellow team members by taking responsibility and leading print operations on day-to-day tasks.

Reports to:

Assistant and/or Centre Manager of Operations

Duties & Responsibilities:

  • Daily Print Management
  • Oversee the on-site print operations including, but not limited to, photocopying, faxing, scanning and digital print services
  • Utilize the MIS/Reportal system to manage print orders
  • Monitor the progress of print projects and timely report delays, challenges and/or incidences to management
  • Perform quality checks on products before delivery and/or installation
  • Maintain accurate records for print/branding projects
  • Comply with print and copy protocol (copyright laws, confidentiality, careful handling of original documents etc.)
  • Customer, Client and Vendor Management
  • Act as liaison to coordinate in-house print requests
  • Ensure consistent communication to appropriate parties
  • Prepare files and instructions for submission to each vendor
  • Obtain appropriate customer and vendor approvals on proofs and/or mock-ups
  • Coordinate delivery/pick up of completed projects and obtain required client signatures
  • Business Centre Support
  • Assist walk-in clients with their printing and shipping needs
  • Manage the business centre outlook mailbox
  • Order and maintain print supply inventory
  • Comply with the Authorized FedEx ShipCenter® standards
  • Perform additional tasks as required


  • High School Diploma
  • Post-Secondary Education an asset
  • Customer Service in a print environment
  • Intermediate knowledge in file formatting
  • Experience with Graphic Design
  • Strong Organization and Time Management skills
  • Strong Interpersonal skills
  • Multilingual an asset


If you have the skills and experience required for this position, please forward your resume to:


Posted 2019-02-11

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