Job Title:

Account Manager & Outreach Coordinator

Company:

TZOA

Location:

Vancouver, BC


About the Company:

We are a fast-growing IoT and SaaS company developing environmental sensors and air quality solutions. We are a small team of award-winning scientists, engineers, and designers who balance high standards with a fast-paced, team-focused environment. Our mission is to advance aerosol research and develop exciting technology that makes breathing clean air a little easier for everyone.

The Role:

You’re known as a people person. You’re a strong communicator who is just as comfortable on the phone to a customer as you are strategizing sales with an executive. You are an expert at relationship building and are able to manage established customer’s needs while pursuing new opportunities. You’re highly organized, love the details, and have experience scaling CRM systems. Your time management is impeccable; you know how to set your own goals and meet them.

Key Responsibilities:

  • Implementing and scaling CRM software
  • Managing customer accounts and communications
  • Implementing and maintaining a ticketing system
  • Monitoring sale metrics and strategizing with management on new sales opportunities

Key Requirements:

  • BA / BS in Business Admin, Sales or equivalent experience
  • Excellent interpersonal and team skills
  • Solid experience with CRM software and expert knowledge of MS Office (esp Excel)
  • Experience as an Account Manager, Sales Account Manager or relevant roles
  • Familiar with implementing and experienced at managing ticketing systems such as Zendesk

Nice to have:

  • Marketing experience

TO APPLY:

If you have the skills and experience required for this position, please forward your resume to:

E-mail: shauna@tzoa.com



Posted 2017-12-18



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