Job Title:

Customer Service Representative


Arctic Shelter


Richmond, BC

Job Summary

We are looking for an outgoing and energetic entry level CSR for our office in Richmond. We distribute shelters for agricultural and commercial usage across 16 different provinces and states throughout North America. The position we are looking for mainly deals with inbound calls and at some occasional outbound calls. Professionalism and integrity are a must! The objective is to ensure that we provide excellent service standards, respond promptly and efficiently to customer inquiries and maintain high customer satisfaction.

The candidate we are looking for will have all or most of these skills and abilities:

  • Previous CSR experience is a bonus
  • Possess experience in shelter structures or similar structure designs is a strong asset
  • Must be proficient in Excel and MS office
  • Possess good time management skills and the ability to manage your duties and prioritize.
  • Fluent verbal and written English skills are a must.
  • Fluent in French is a bonus.
  • Applicant must be legal to work in Canada.
  • Have earned a college/university degree
  • Possess reliable transportation or method to ensure that you arrive to work on time every day.
  • This is a permanent full time position and complete training will be provided.
  • Hours: Mon to Fri, 9:00 to 5:30 starting @ $ 15.00/hr for first 3 months.
  • After 3 months probation it will be $16/hr.
  • After 6months it will be $17/hr.
  • After 1 year it will be $19/hr

Job Type: Full-time

Salary: $17.00 to $19.00 /hour paid monthly


If you have the skills and experience required for this position, please forward your resume to:


Posted 2017-11-20

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